operations Coordinator

OMNI Institute seeks candidates for an Operations Coordinator position with a passion working with researcher teams on diverse client challenges and societal issues. In this multi-faceted role, you will support supporting all aspects of OMNI’s internal operations. This position supports the Executive Management Team (EMT) in an administrative capacity; coordinates the logistics for all company-wide meetings; manages the provisioning of office supplies, deliveries & shipping, snacks & treats; supports the hiring and recruitment process; and, supports other internal projects as needed. The Operations Coordinator is often the organization’s first point of contact with clients and vendors and covers the main phone and reception area while greeting guests who enter the office. This position will also provide ad-hoc research assistant support for OMNI’s consulting teams and organizational and business strategy research for the COO.

The successful candidate will build meaningful relationships with teammates across the organization, be highly resourceful and self-driven, and effectively communicate across teams and manage upward. They will have a passion for solving problems creatively and will hold themselves to the highest standards of excellence. They will be a strong communicator with the ability to ask precise questions and distill basic research findings.

Key Qualifications

  • A passion for working on pressing societal challenges. 

  • An innate curiosity with a desire to always ask more questions, look at information from a different perspective, and question how you can make something better. 

  • Strong organizational skills, close attention to detail, and experience managing your time on complex projects with cross-team interdependencies. 

  • The ability to adapt, learn, and grow through your work; to hold your work and methods to high standards. 

  • Excellent communication skills, both written and verbal, and experience managing upward to senior level staff. 

Additional Qualifications

  • An undergraduate degree or coursework with work experience in a relevant position. 

  • Experience with administrative functions, preferably supporting a senior team. 

  • Experience with social science research and working in a research environment.  

  • Experience managing office functions and supporting office culture. 

  • Interest in supporting human resources, business development, and other internal nonprofit operational functions. 

We encourage people from underrepresented backgrounds to apply, particularly people of color, those who identify as LGBTQ+, those who were first in their families to attend college, and people who are from low income backgrounds. 

As a proud equal opportunity workplace, we believe that a diverse team is fundamental to living our core values. Diverse perspectives provide new ways of asking questions (Inquiry), fresh approaches to tackling challenges (Agility), inspiration to produce better work (Excellence), and contribute to a greater shared understanding of our community and sense of connection among our staff and to our clients (Connection).